Shipping Policy

Last Updated: October 13, 2026

Thank you for shopping with Cozy Aroma! We work hard to ensure your order is processed and delivered as quickly as possible.

Order Processing

All orders are processed and shipped within 1–3 business days after purchase.

• Business days are Monday through Friday, excluding weekends and holidays.

• Orders placed on weekends or holidays will begin processing on the next business day.

• Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.

Estimated Shipping Times

Our estimated delivery time is 8–10 business days after shipment, depending on your location and the shipping carrier.

Please note that processing and shipping times are separate.

Holiday Shipping Delays

During the busy holiday season, shipping carriers may experience higher package volumes, resulting in unexpected delays.

While we do our best to ensure timely delivery, Cozy Aroma cannot guarantee specific delivery dates and is not responsible for delays caused by shipping carriers, weather conditions, holidays, or other circumstances outside our control.

We recommend placing orders early, especially when purchasing gifts for Christmas or other special occasions.

Tracking Your Order

Once your order ships, tracking information will be provided via email when available. Please allow 24–72 hours for tracking updates to appear.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping addresses at checkout. Cozy Aroma is not responsible for delivery delays or additional shipping costs resulting from incorrect or incomplete addresses.

Contact Us

If you have questions about your order or shipping status, please contact our customer support team.

Cozy Aroma Customer Support

Email: thecozyaromascent@gmail.com

Thank you for your patience and for choosing Cozy Aroma! 🎄❤️